Privacy Policy
Effective date: October 24, 2026
Details
This Privacy Policy outlines how Kristy Gordon / Down2Art collects, uses, and protects your information in a clear and straightforward manner.
We collect information you provide when using our website, purchasing our products or services, signing up for emails, completing forms, or interacting with us through Facebook, Instagram, and other online platforms. This may include your name, email address, contact details, account information, purchase history, and information you share with us directly.
We may also collect technical information, such as your Internet Protocol (IP) address, browser and device details, pages visited, and interactions with our website. We use cookies, pixels, and similar tools to help our website function, understand how visitors use it, improve our services, and measure and personalize advertising.
When you complete a form or subscribe to our emails, we use the information you provide to deliver what you requested and, where you have consented or applicable law permits, send educational content, newsletters, course information, and promotional messages.
We collect personal and usage information for the following purposes:
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To provide and operate our website, courses, products, and services;
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To process purchases, manage accounts, and provide customer assistance and technical support;
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To send service-related notices, educational content, newsletters, and promotional messages;
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To understand how visitors use our website and improve our content and services;
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To measure advertising performance and reach relevant audiences;
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To maintain security, prevent misuse, and comply with applicable laws and regulations.
We use trusted service providers to help operate our business. These include Kajabi for website hosting, course delivery, and email services, as well as payment processors, analytics providers, and advertising platforms. These providers may process personal information as needed to deliver their services. Payments are handled by third-party payment providers under their own privacy policies.
We use Meta tools, including the Meta Pixel, to measure actions taken on our website and support advertising on Facebook and Instagram. We may also provide contact information to Meta for customer audience matching, where permitted. Contact information is hashed for matching, but this does not make it anonymous. Meta’s handling of information is also governed by its own privacy policies.
You can manage cookies through your browser settings and advertising preferences through the relevant platforms. Blocking cookies may affect some website features. Where required, we obtain consent for non-essential cookies and tracking technologies.
We may contact you about your account, purchases, requested information, customer support questions, or updates to our services. With appropriate consent or as otherwise permitted by law, we may also contact you with marketing communications.
You can unsubscribe from marketing emails at any time using the unsubscribe link included in those emails or by contacting kristy@kristygordon.com. You may still receive necessary messages relating to your account, purchases, or services.
We retain personal information for as long as reasonably necessary to provide our services, fulfill the purposes described in this policy, and meet legal, accounting, or recordkeeping obligations. We may keep limited records of unsubscribe requests so we can continue to respect your preferences.
Our service providers may store or process information outside your country of residence, where privacy laws may differ.
We take reasonable steps to protect your personal information. However, no method of online transmission or electronic storage is completely secure.
Depending on your location and applicable law, you may request access to, correction of, or deletion of your personal information, or withdraw consent for certain uses. Please contact kristy@kristygordon.com to make a request. We may need to verify your identity, and some information may need to be retained for legal or necessary business purposes.
Our website may contain links to other websites. Their handling of personal information is governed by their own privacy policies.
We may update this Privacy Policy as our services or practices change. Updates will be posted here with a revised effective date. Where required, we will provide additional notice or obtain consent for material changes.
Contact Us
If you have any questions, concerns, or requests regarding our Privacy Policy or how we handle your information, please contact:
Kristy Gordon / Down2Art
kristy@kristygordon.com
